Ophelia Mahana

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Activity overview

Latest activity by Ophelia Mahana
  • Ophelia Mahana created an article,

    What is an EMP? What are the Functions and Responsibilities of an EMP?

    The eMobility Provider (EMP), also known as a Mobility Service Provider (MSP), provides their customers with access to multiple charging station networks. Generally speaking, an EMP functions as a ...

  • Ophelia Mahana created an article,

    How can tax rates can be changed in be.ENERGISED?

    If you want to change an existing tax rate in be.ENERGISED you can do this as follows. Go to Finance/Settings/Tax configuration and open the existing tax rate by clicking on the blue pencil symbol....

  • Ophelia Mahana created an article,

    Masked display of personal data in listing of charging processes

    In be.ENERGISED there is the behaviour that personal data is only displayed if the admin has the right "CRM". Users with restricted rights (= no CRM rights) are not able to see personal data under ...

  • Ophelia Mahana created an article,

    Personal data masking

    From now on be.ENERGISED has the behaviour that personal data is only displayed if the admin has the right "CRM". In other words, for users who do not have the right "CRM", personal data will be ma...

  • Ophelia Mahana created an article,

    Siretta: GSM test device

    The GSM test device Siretta offers you the option to measure and evaluate the reception quality (2G/3G/4G) at your desired locations.   If you are interested in renting this device, please cont...

  • Ophelia Mahana created an article,

    Configuration of an Alfen ICU Charging Station

    The activation of the charging station with the be.ENERGISED backend is only possible after successful configuration of the charging station. This article describes how to connect your Alfen ICU ch...

  • Ophelia Mahana created an article,

    Configuration of operating and opening hours

    Definitions of terms can be found here.   If you cannot find the function in the backend under Infrastructure/Settings/Operating times and/or Opening hours, please contact our has·to·be support to ...

  • Ophelia Mahana created an article,

    Supported currencies

    Here you will find a list of currencies that be.ENERGISED currently handles and for which we receive daily updated exchange rate calculations from the ECB (European Central Bank).   AUD BGN BRL CA...

  • Ophelia Mahana created an article,

    Definitions of terms regarding operating hours and opening hours of a charging station

    It is now possible to differentiate between the operating hours of a station and the opening hours of a supermarket, for example, during which time customers can charge for free. To understand the ...

  • Ophelia Mahana created an article,

    Insert an e-mail address to escalate issues

    With this new function, you now have the possibility to store an e-mail address for error escalation notifications to yourself or to store different e-mail addresses for different errors in the sta...