Frequently asked questions

be.ENERGISED Community

• What are the payment options at be ENERGISED COMMUNITY charging stations?

Customer Relationship Management (CRM)

• Sequencing of customer numbers in CRM contacts

Infrastructure

• Assigning Sim cards

eMobility

• Who or what is a CPO or CSO?
• What is an EMU?
• What does LS / CS mean?
• What is an EMP? What are the Functions and Responsibilities of an EMP?

Authentication media

• Why do EMC cards not work in be.ENERIGSED?

Troubleshooting

• Why are deactivated RFID cards charged?
• OCPP configuration
• OCPP Endpoints
• Certified and compatible charging stations
• Defining the endian coding for charging stations
• An RFID card is declined – Guidelines for root cause analysis

See all 10 articles

Calibration law

• Digitally signed values of charging stations that meet the calibration law requirements

Prepaid credit accounts

• Are there any fees for the end customer when charging the credit?
• How does the prepaid system of be.ENERGISED work?

Payment gateway

• How do I unlock my PayPal account for the payment gateway?