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  1. has·to·be Support Center
  2. Frequently asked questions

Frequently asked questions

eMobility

  • Who or what is a CPO or CSO?
  • What is an EMU?
  • What does LS / CS mean?
  • What is an EMP? What are the Functions and Responsibilities of an EMP?

Authentication media

  • Why do EMC cards not work in be.ENERIGSED?

Troubleshooting

  • Why are deactivated RFID cards charged?
  • OCPP configuration
  • OCPP Endpoints
  • Certified and compatible charging stations
  • Defining the endian coding for charging stations
  • An RFID card is declined – Guidelines for root cause analysis
See all 10 articles

Calibration law

  • Digitally signed values of charging stations that meet the calibration law requirements

Prepaid credit accounts

  • Are there any fees for the end customer when charging the credit?
  • How does the prepaid system of be.ENERGISED work?

Payment gateway

  • How do I unlock my PayPal account for the payment gateway?
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