The following article explains how end customers can charge at charging stations via the eDriver.APP. In the following, charging via app is explained from the end customer's point of view.

If you as a company are interested in the "White Label eDriver.APP" and want to provide your customers with your own app, you can find more information here.

 

Use of the eDriver.APP

Downloading the app in the App Store/ Google Play Store

In the first step, end customers can download the eDriver.APP of their mobility service provider from the App Store or Google Play Store.

 

Registration/Application

 

You can register when you access the app for the first time. The eDriver.APPs of the various mobility service providers are basically structured in the same way, but may also differ in a few areas. Most eDriver.APPs display the station mapper (more on this below) even without registration. However, registration is required to initialize a charging process.

 

If you are already registered, you can easily log in with your username and password in this window.

 

Stationmapper

After logging in, you will immediately see the so-called stationmapper. Via the stationmapper you can see all charging stations where you can charge.

The available charging stations are displayed with different colored dots. 

 

 

To find a charging station, you can search by city, address, zip code or a name in the search box.

 

 

You can use various filters to support your search. To do so, click on the filter icon to the right of the search field.

 

 

Among other things, you can filter according to the current types (AC/DC), connection power ranges and the different charging connection types. You confirm your selection by clicking on "APPLY FILTER". 

 

 

Charging station details

Once you have found a suitable charging station, you can tap on it and the name and address of the charging station will be displayed, as well as the connectors and their availability. 
If location detection is enabled, the distance to the charging station is also displayed (below the address).

 

 

In the info field about name, address, distance and connectors you will also find two buttons.

The arrow automatically directs you to Google Maps (on Android devices) or Maps (on iOS devices) and starts navigation to the charging station.

The star adds the charging station to your favorites. Favorite charging stations are automatically displayed in the search field.

 

 

If the charging station is tapped again, a preview appears. 
In addition to the previously mentioned buttons for navigation and favorites, you will also find a call button. 

 

 

This button gives you the direct option to contact the charging station operator should you encounter any complications during your charging process. 
In addition, you have access to three tabs in this view:

 

Connectors

Displays the connectors of the charging stations with their respective EVSE ID. You can also see the designation, power and availability status of the respective connectors.

available

occupied

not available

 

Tap on a connector and you will be shown the selection of your payment methods (if registered) and the tariff assigned to the connector. Select a payment method, and then you can start the charging process.

 

 

Alternatively, you can use the "SCAN QR CODE" button to directly scan the QR code stuck to the connector of the charging station and immediately get the connector displayed. If your smartphone has problems recognizing the QR code due to insufficient illumination, you have a flashlight button in the upper right corner, which activates the illumination function of your smartphone. If the QR code cannot be scanned for other reasons, you can manually enter the EVSE ID (XY*ABC*E1234567) via the "Enter connector number" button.

 

 

Information

 

In the "Info" tab, you can see more details about the charging station, such as the operating hours, a phone number for the charging station operator, and other general information.

The information displayed here is entered by the charging station operator himself. The operator is responsible for the completeness of this information. If you notice any data here that may not be correct, please contact the operator directly.

 

Utilisation

 

In the "Utilisation" tab, you can see the hourly utilisation at this charging station and when peak times may occur there.

 

Menu

 

Back to the main page with the stationmapper you will find the menu to the left of the search box, which can be expanded here. 

 

 

If you are logged in as a registered user, you can see general data about your charging processes such as the total number of charging processes, how many kWh you have charged in total and how much CO2 you have saved.

 

In addition, you can view details about your charging processes, your invoices and your filters and contracts. Under Settings, you will find your personal data, privacy policy, T&Cs, imprint and third-party services.