has·to·be has further improved the logic for automatically creating CRM contacts in your be.ENERGISED instance for roaming charging sessions.
The following information concerns you only if you are the invoice issuer yourself.
As part of this improvement, the system now also checks, among other things, the VAT number (value added tax number) and creates a separate contact for each of the roaming EMPs in the event of different VAT numbers.
|Please note that it may therefore happen that CRM contacts of roaming EMPs are supposedly created twice. This is only the case if the basic information or operator IDs of the two contacts are different, or as noted above, there is a different VAT number. Since different VAT numbers are, strictly speaking, independent contacts, it is correct that the system creates one individual contact per VAT number here.|
This behavior is desired, also with regard to fiscally correct billing, as this also ensures that billing to the subcontractors is possible.
For this reason, contacts created in this way should not be changed or edited.
Where can the VAT number be viewed?
In be.ENERGISED under CRM/Contact information/All customers the data sheet of the respective CRM contact can be opened. Under Edit/Finance and Tax Configuration you can then view the VAT number of the respective Roaming EMP.
Furthermore, you will find the VAT number in the automatically generated invoices in your be.ENERGISED instance in the recipient field, as well as in the invoice PDF in the info box at the top right.
Version: 2022-03-23 12:52:50 UTC