Question:
Why does my invoice/credit note in PDF format sometimes have the title "Invoice-Copy"/"Credit Note-Copy" and otherwise just "Invoice"/"Credit Note"?
Answer:
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In the following, invoices will be discussed. However, this information also applies to credit notes. Please also note, that credit notes received via be.ENERGISED from ChargePoint will be labelled "Self-Bill" and "Self-Bill-Copy". |
Invoices that are sent automatically through the system as part of the invoice run to an email address, are shown with the title "Invoice".
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Invoices that are sent again manually to an email address via the backend using the SEND DOCUMENT BY E-MAIL button have the title "Invoice-Copy", since strictly speaking this is a copy of the original invoice sent by the system.
Manually created invoices which are sent out via the SEND DOCUMENT BY E-MAIL button for the first time, are labelled "Invoice". If sent again the invoice will be labelled "Invoice-Copy".
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Version: 2022-12-01 13:16:43 UTC
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