Definitions of terms can be found here.
If you cannot find the function in the backend under Infrastructure/Settings/Operating times and/or Opening hours, please contact our has·to·be support to activate the corresponding rights.
In the following, the corresponding configurations are described in detail.
Follow the path Infrastructure/Settings/Operating times.
You can add a new setting by clicking on Add operating time configuration.
Make sure the name is descriptive and select the desired company.
You can now define the operating hours for each individual day. By default, the operating time of a charging station is assumed to be 24/7. If you want to limit this to, for example, 06:00 to 22:00, you can do this here. To do this, click on Operating times and define the operating times for each day separately.
Click on Register operating interval:
Select the respective day and enter the corresponding times:
If you have configured each day, they should look like this:
In the next step please configure your opening hours. To do so, go to Infrastructure/Settings/Opening hours and click on Add opening hours configuration:
Configure the opening hours in a similar way as you did for the operating hours.
Next, please go to Infrastructure/Charging stations/Station list and select the desired station and click on Edit/Time settings.
Under the time settings you can define various conditions. First select the operating times you have just defined. In the menu item Stop automatically at operating time you have four options:
- Yes - end the charging process, unless charging was started by the owner (If the card owner is not equal to the station owner)
- Yes and simultaneously change the live status of the station, e.g. in map services
Always (and send change availability commands)
Please be mindful that automated stop attempts require an active data connection.
For the opening hours, you also select the previously configured times, and for the selection "Automatic termination of charging processes when changing opening hours" you again have three different options to choose from:
- If the card owner is not equal to the station owner
After you have set up the operating and opening hours, the last configuration is the CPO tariff. This must still be set up in the station datasheet before the configuration is completed. To do this, go to Finance/Tariff & Invoicing/Rate management and select the tariff for that particular station and click on Sales Conditions. Under ‘Automatically stop charging’, you can enter a desired time in minutes after which charging should be automatically stopped (provided it is not stopped prematurely due to a switch in the "Times").
If you now want to find out why a loading process was interrupted (prematurely), you can see this in the respective loading process. To do so, go to the relevant charging process, for example, via Infrastructure/Charging processes/Charging process list and open the tab Additional information.
There is now a Scheduled Jobs tab in the Charging Station Datasheet -select Infrastructure/Charging stations/Station List/chose your charging station. Here you are given an overview of which scheduled, automated charging process interruptions are pending at your station and which have already been successfully completed.