Please note that not all tabs mentioned in this article will necessarily be displayed. Which tabs you can see in the charging station data sheet depends in many cases on your subscription as well as the rights management.
You can access the charging station data sheet in be.ENERGISED under Infrastructure/Charging stations/Station list.
Select the desired charging station from the station list. Click on the data sheet icon to access the charging station data sheet (see above).
The following topics are decribed in this article
- Information: Here you will find basic information about your charging station.
- Additional information: additional information about the station including a description and a value can be assigned here.
- Charge points: A charging station may include multiple charge points. For the correct representation in maps and mobile Apps it is necessary that the charge points are correctly configured. You can check here if they have been configured correctly. It is advisable to label each charging port with a unique EVSE ID (QR Code number), which allows unambiguous identification in the international charging infrastructures landscape.
- Components: this tab gives you an overview of the components and details of when they were last updated. You will find a detailed description in this section on how to create external components, such as a router, and assign them to the station
- Errors: here you can see if the station is currently on or offline. It will also detail error codes that can clarify issues with the hardware of your station.
- Charge logs: Details of existing and already completed charging processes of a charging station. Here you can search all the charges done by which person, the date, how much they charged, how much it cost and from which charge point.
- Documents: You have the option here to upload documents related to your station.
- Geolocation: the station address and how it will be are displayed on a map for eVehicle drivers on mobile Apps.
- Reservations: If you have set up your charging station to allow reservations in this tab you can view the contact and status of each reservation.
- Logs: Log data are "communication data" which a station sends to the backend
- Communication Logs: The more detailed communication logs of a station to the be.ENERGISED back-end are stored here. You have the option to filter the logs by date and message code to make the data more user friendly for the reader.
- OCPP Export: Possibility to export OCPP logs as a json file
- History: There are options to filter the data and prepare it for the reader about the history of the charging at your station. You have the option to add the following additional information such as error messages, notes, phone calls, activity performed, maintenance applications and sales activities.
- Tickets: This tab opens a ticket/task management system which can help you easily organize service and maintenance tasks.
- Statistics: be.ENERGISED offers the possibility to view statistics about your charging station such as the number of loads, average loads per day, average, Average charge in kWh which you can be viewed up to 6 months in the past.
- Settings: Any of the configurations you have set up in your station can be viewed here. For example if you set up time intervals in which the charging station should send a "heartbeat" to the be.ENERGISED back-end you can search for that and view it here.
- Maintenance window: (The function of the maintenance window is only visible if you have activated one of the two service packages: 360.SUPPORT or Chargepoint.OPERATION) In the maintenance window, you have the option to enter upcoming maintenance work for either an entire charging station or just an individual charge point.
- Diagnosis: here you can download diagnostic data of your charging station
- Interfaces: You have the option here to enable individual interfaces such as Google Places and OpenChargeMap so your charging station will appear in those global databases and maps.
- Marketing: general information, such as opening hours and the general status of your station, payment options can be entered and administered here.
- Roaming: here you can enter the necessary configuration details of your charging station, including which payment methods your station accepts to connect with roaming networks.
- Operational management: additional services such as 360.SUPPORT and/or Chargepoint.OPERATION are detailed here.
- Scheduled Jobs: Listing of upcoming charging processes aborts and successfully executed aborts
- Connection history: overview of the disconnections of your charging stations
- Add charging station to a station group: how to create a station group and how to assign my station to a station group via the charging station data sheet
- Station management: Lock/ unlock station or connector
In this overview (tab Information) you will find basic information about your charging station. In addition to information on "Model & Manufacturer", "Serial Numbers" and "Connectivity", you can also see the number of connectors of your station, how many charging processes have taken place at this station and the total energy amount. By clicking on these fields, you will be quickly redirected to the respective tab to get detailed information.
With Add/Add free-text field you can save any information with a description and a value for the station here. Any number of additional fields can be created. For example, if your technician wants to store certain comments on the station, they could do this here.
A charging station can contain several charging connections. For correct display in station finders and portals (infrastructure/charging stations/station list/station datasheet/interfaces) it is necessary that charging connections are configured with a descriptive name and set up correctly. Each charging connector should be marked with a unique EVSE-ID , which allows a unique identification in the international charging infrastructure landscape. For the correct configuration of charging points, this article will help you.
In the graphic display, two blue circles indicate the charging processes of the charge point. This is a graphic representation of the charging processes of the charging station. The left circle shows the charging processes in absolute numbers and the right circle shows the drawn power in kWh. However, the power can only be displayed by be.ENERGISED if the station also sends these values (not every station models has to the capacity to send these values).
Examples of components that can included here are: routers, external load management, external electricity meters, spare parts or a spare part of a defective GSM modem, etc. These can be created here with serial number, installation number etc. for a charging station.
To display components in this tab please follow the path: Infrastructure/Asset Management/Article Administration/Add Article
Fill out the form accordingly and select Components from the article group.
Under Infrastructure/Asset Management/Installed Components/Assign Component, select the desired component and assign it to a charging station.
If you now look under the components in the station data sheet, linked components should be displayed.
Under Errors, current values sent by the station hardware to be.ENERGISED are displayed. The transmitted data is broken down by: charge point, error code, manufacturer code and date. Error codes are hardware-specific and look different depending on the station. If your station has an error, you can first check here which error message the station reports.
Here you can see details of the individual charging processes. You can view the duration and consumption and the possible costs incurred by clicking on the red data sheet field. If a loading process is in progress, you can also cancel it here. Please click on the blue X to do this.
If you click on Filter - if there are several charging points at the station - you can select a charging point and, for example, export the charging processes of a specific charging point. To do this, simply click on Export. A click on Export immediately downloads a CSV file. If you want to make a more precise selection, please use the Export Wizard. With the filter function you can select the time period and edit the charging processes data.
Here you can upload as many documents, PDF, image files, Word documents etc. as you like.
Your charging stations are displayed on the map and you can zoom in or out at will.
Here you can see reservations at the respective charging station. A connector of the charging station can be reserved in the charging station data sheet under Charge control/Reserve charge point until a certain time. If you want to cancel the reservation early, you can do so in this tab by clicking on the red X in the "Status" column.
In this tab, you see the communication log data that the station sends to the back-end. These, like the error messages, are hardware-dependent. be.ENERGISED prepares the log data to such an extent that they are somewhat easier to understand and read.
Filtering by individual and multiple message codes is possible.
You can view the log data by clicking on ‘Details'. In the log above, an attempt was made to charge using an RFID card that does not have a Tag-ID. Since it is not possible to check whether this card is authorized to charge at the station without a Tag-ID, it was rejected. It also indicates that the charging process was not a roaming customer and all other values were either not sent from the station or could not be received.
Fundamental changes to the logs can be made in the Settings tab.
Here you can view, in a somewhat detailed, unprocessed form, the log data sent from the charging station to the backend.
In the OCPP Export tab you have the option to export the OCPP data logs, for up to three months. Since the data is very extensive, the maximum selection is 30 days.
To start a new export click on Export. You can now define the time period to export. Please note, the maximum amount allowed for each export is 1 month. The export process can take some time. Once the export is marked as finished, you can download the json file by clicking the Download button.
The OCPP export function is only available for charging stations that are connected via websocket Broker. Further information about the Broker connection can be found here.
Here you can store any information, failures, notes, etc. about the charging station.
Here you can assign tasks to other users, who in turn will be informed by e-mail.
Here you can view simple statistics on your charging infrastructure. Predefined choices are: Number of charges and the average charges per day, charge quantity in kWh and the average charge quantity in kWh. The last six months are listed.
Here you can see how your charging station is configured. If you want to make changes you can also do so here.
A few recommendations from has·to·be:
Settings where it is recommended you contact our support team for assistance:
Click on "Add new maintenance window":
Here you can select either the entire station or individual charge points and the start and end period (date + time). You also have the option to include comments.
|The function of the maintenance window is only visible if you have activated one of the two service packages: 360.SUPPORT or Chargepoint.OPERATION.|
Active and already expired maintenance windows are stored in the overview in the form of a "history". After the defined period, maintenance windows are automatically closed. There is also the possibility to end a maintenance window manually, in case the maintenance is finished earlier than expected. This will auto correct the end time to the time of manual termination.
All incoming error messages of a charging connector or the entire station (depending on the settings), which are in this maintenance window, will not be escalated and thus you can avoid flooding your inbox with unnecessary error messages.
A maintenance window has no effect on the "Errors" tab of a station. All errors are still entered there, it is only displayed if the error occurred during a maintenance window or not. The error messages in the station datasheet are displayed as usual and have the additional "Yes" in the Maintenance window column if a maintenance window is active.
Via the menu Station management/Get charge point diagnostics you can request diagnostic data of your station. The exact content and file format of the diagnostic data vary depending on the hardware manufacturer.
Your diagnostic data is then available for download in the Diagnosis tab. Creating the diagnostic file can take a few minutes.
You have the option of activating individual interfaces for each charging station. This enables you to transmit real-time data from the charging station to portals and other systems.
|Please note that if you want to use the has·to·be map data service, at least the interface "GeoJSON" is activated to display this station on the map.|
You have the option of storing marketing information for your charging station(s). This is text and image material which will be used in the Mobile Apps and in connection with roaming.
Please fill in all fields and enter your information in at least in German and English.
Please enter information about the payment options such as credit cards, PayPal etc.; however, please do not enter any tariff information here.
If you create your own tariffs in the be.ENERGISED backend, please enter your price information in the marketing information in the cost rate tariff (Video only in German available).
Here you have the possibility to provide information about your charging station to roaming partners. Please note that setting these items to YES, with one exception (please see below), has no effect regarding activation at the charging station. These fields are only used for information transfer.
|ATTENTION: The exception to this is the "Deactivation of direct payment page" field. If you set this field to YES, it is not possible to charge at your charging station using direct payment via the Direct Payment Page.|
Here you can activate additional services such as 360.SUPPORT and/or Chargepoint.OPERATION. In order to be able to activate these services, the corresponding rights must first be activated in the ‘Rights management’. If you are unable to do this, please contact our support team. More details about 360.SUPPORT can be found here.
The Scheduled Jobs tab gives overview of charging processes that are scheduled for an automated interruption or interruptions that have already been successfully completed.
This tab is only displayed if you have activated the function operating and opening hours.
|0001 - Server Reboot - Broker||The OCPP Broker was rebooted. A cleanup of the connection was done.|
|0000 - Unknown - Unknown||Unknown connection close was called (this indicates an error during the processing of the close reason).|
|1000 - Station disconnected - Station||The station has closed the connection.|
|1001 - Going away - Station||The station has closed the connection.|
1002 - Protocol error - Station
|Protocol error during the websocket connection (not the ocpp traffic).|
|1006 - Abnormal Close - Station||Abnormally closed connection.|
|1009 - To big data frame - Station||Data frame was too big to process for the broker.|
|1011 - Protocol error - Broker||
Unexpected error on the broker side which leads to a disconnect
This history is only available for charging stations which are connected over the Brocker via Websocket. Further information about the Brocker connection can be found here.
Add charging station to a station group
Via the charging station data sheet, you also have the option of assigning your station to a station group that you have created.
Please note that for the creation of a station group the corresponding rights are necessary. Not every be.ENERGISED license has access to these rights. Therefore, check whether your license includes the respective right and whether you have to enable it for your user group, if necessary. More information about the general rights management can be found here.
A station group can be created via Infrastructure/Settings/Station groups.
By clicking on Add station group you will then have the possibility to enter the name of the new station group and create it.
Lock/ unlock station or connector
If you want to lock one or more connectors at your charging station or subsequently unlock them, you can do this via the "Station management" tab and the item "Lock/ unlock station or connector".
Click on this item and now select the corresponding connector or the entire charging station under "Connector". At "Type" you have two choices. One is the "regular" locking/unlocking, and the other is the "permanent" locking. In the case of regular locking of the connector, it remains inactive until the next action is performed. Actions include, for example, a restart of the charging station with subsequent BootNotification or a ChangeAvailability Request within the framework of the defined operating and opening hours, which also overwrite the status of the connector again (more about scheduled jobs and the configuration of operating and opening hours can be found here).
When "permanent" locking, the connector remains permanently locked and can only be reactivated by "permanently" unlocking it.
With this feature you can ensure that the status of the affected connector is not changed by other actions.
In our example, you now select select the corresponding connector or the entire charging station under "Connector". Under "Type", now select "Permanent". Then specify whether you want to lock or unlock the connector, and confirm your selection by clicking on the blue Send button.
The connector is displayed in red after being locked. If you move the mouse over the connector icon, you can see the status of this connector ("Manually Locked"), the time it was permanently locked and by which user.
Please note that with "conventional" locking you do not see this information.
Version: 2022-04-29 09:59:11 UTC