Charging station data sheet

Please note that not all tabs mentioned in this article will necessarily be displayed. Which tabs you can see in the charging station data sheet depends in many cases on your subscription as well as the rights management.

 

You can access the charging station data sheet in be.ENERGISED under Infrastructure/Charging stations/Station list.

 

Select the desired charging station from the station list. Click on the data sheet icon to access the charging station data sheet (see above).

 

The following topics are decribed in this article

1. Information: Here you will find basic information about your charging station.
2. Additional information: additional information about the station including a description and a value can be assigned here.
3. Charge points: A charging station may include multiple charge points. For the correct representation in maps and mobile Apps it is necessary that the charge points are correctly configured. You can check here if they have been configured correctly. It is advisable to label each charging port with a unique EVSE ID (QR Code number), which allows unambiguous identification in the international charging infrastructures landscape.
4. Components: this tab gives you an overview of the components and details of when they were last updated. You will find a detailed description in this section on how to create external components, such as a router, and assign them to the station
5. Errors: here you can see if the station is currently on or offline. It will also detail error codes that can clarify issues with the hardware of your station.
6. Charge logs: Details of existing and already completed charging processes of a charging station. Here you can search all the charges done by which person, the date, how much they charged, how much it cost and from which charge point.
7. Documents: You have the option here to upload documents related to your station.
8. Geolocation: the station address and how it will be are displayed on a map for eVehicle drivers on mobile Apps.
9. Reservations: If you have set up your charging station to allow reservations in this tab you can view the contact and status of each reservation.
10. Logs: Log data are "communication data" which a station sends to the backend
11. Communication Logs: The more detailed communication logs of a station to the be.ENERGISED back-end are stored here. You have the option to filter the logs by date and message code to make the data more user friendly for the reader.
12. OCPP Export: Possibility to export OCPP logs as a json file  
13. History: There are options to filter the data and prepare it for the reader about the history of the charging at your station. You have the option to add the following additional information such as error messages, notes, phone calls, activity performed, maintenance applications and sales activities.
14. Tickets: This tab opens a ticket/task management system which can help you easily organize service and maintenance tasks.
15. Statistics: be.ENERGISED offers the possibility to view statistics about your charging station such as the number of loads, average loads per day, average, Average charge in kWh which you can be viewed up to 6 months in the past.
16. Settings: Any of the configurations you have set up in your station can be viewed here. For example if you set up time intervals in which the charging station should send a "heartbeat" to the be.ENERGISED back-end you can search for that and view it here.
17. Maintenance window: (The function of the maintenance window is only visible if you have activated one of the two service packages: 360.SUPPORT or Chargepoint.OPERATION) In the maintenance window, you have the option to enter upcoming maintenance work for either an entire charging station or just an individual charge point.
18. Diagnosis: here you can download diagnostic data of your charging station
19. Interfaces: You have the option here to enable individual interfaces such as Google Places and OpenChargeMap so your charging station will appear in those global databases and maps.
20. Marketing: general information, such as opening hours and the general status of your station, payment options can be entered and administered here.
21. Roaming: here you can enter the necessary configuration details of your charging station, including which payment methods your station accepts to connect with roaming networks.
22. Operational management: additional services such as 360.SUPPORT and/or Chargepoint.OPERATION are detailed here.
23. Scheduled Jobs: Listing of upcoming charging processes aborts and successfully executed aborts
24. Connection history: overview of the disconnections of your charging stations 
25. Basic information: General information like address and technician
26. Time settings: Operating and opening hours
27. Order information: Internal information for commissioning the charging station
28. Manufacturer/Model: Model of the charging station
29. Connectors: see above
30. Connectivity: Connection type of the charging station
31. Station group: how to create a charging station group and how to assign my station to a station group via the charging station data sheet
32. Address (Geolocation): Location of the charging station
33. Energy management: information about power delivery
34. Green energy management: Forward charging station powered by green power to third parties
35. Lock/unlock station or connector: lock/unlock the charging station or a specific connector
36. Restart charging station: Restart the charging station
37. Reset charging station: Reset the charging station
38. Clear local cache: Clear whitelist at charging station
39. Firmware-Update: perform firmware updates at the charging station
40. Send whitelist to station: Transfer TAG IDs to the charging station
41. Get charge point diagnostics: receive diagnostic data from the charging station
42. Trigger message sending: request a specific OCPP message
43. Clear charging profiles: Remove charging profiles

 

Information

In this overview (tab Information) you will find basic information about your charging station. In addition to information on "Model & Manufacturer", "Serial Numbers" and "Connectivity", you can also see the number of connectors of your station, how many charging processes have taken place at this station and the total energy amount. By clicking on these fields, you will be quickly redirected to the respective tab to get detailed information.

 

Additional information

With Add/Add free-text field you can save any information with a description and a value for the station here. Any number of additional fields can be created. For example, if your technician wants to store certain comments on the station, they could do this here.

 

Charge points

 

A charging station can contain several charging connections. For correct display in station finders and portals (infrastructure/charging stations/station list/station data sheet/interfaces) it is necessary that charging connections are configured with a descriptive name and set up correctly. Each charging connector should be marked with a unique EVSE-ID , which allows a unique identification in the international charging infrastructure landscape. For the correct configuration of charging points, this article will help you.

 

In the graphic display, two blue circles indicate the charging processes of the charge point. This is a graphic representation of the charging processes of the charging station. The left circle shows the charging processes in absolute numbers and the right circle shows the drawn power in kWh. However, the power can only be displayed by be.ENERGISED if the station also sends these values (not every station models has to the capacity to send these values).

 

Components

 

Examples of components that can included here are: routers, external load management, external electricity meters, spare parts or a spare part of a defective GSM modem, etc. These can be created here with serial number, installation number etc. for a charging station.

To display components in this tab please follow the path: Infrastructure/Asset Management/Article Administration/Add Article

 

Add article

Fill out the form accordingly and select Components from the article group.

 

Under Infrastructure/Asset Management/Installed Components/Assign Component, select the desired component and assign it to a charging station.

If you now look under the components in the station data sheet, linked components should be displayed.

 

Errors

 

Under Errors, current values sent by the station hardware to be.ENERGISED are displayed. The transmitted data is broken down by: charge point, error code, manufacturer code and date. Error codes are hardware-specific and look different depending on the station. If your station has an error, you can first check here which error message the station reports.

 

Charge logs

 

Here you can see details of the individual charging processes. You can view the duration and consumption and the possible costs incurred by clicking on the red data sheet field. If a loading process is in progress, you can also cancel it here. Please click on the blue X to do this.

If you click on Filter - if there are several charging points at the station - you can select a charging point and, for example, export the charging processes of a specific charging point. To do this, simply click on Export. A click on Export immediately downloads a CSV file. If you want to make a more precise selection, please use the Export Wizard. With the filter function you can select the time period and edit the charging processes data.

 

 

 

Documents

 

Here you can upload as many documents, PDF, image files, Word documents etc. as you like.

 

Geolocation

Your charging stations are displayed on the map and you can zoom in or out at will.

 

Reservations

Here you can see reservations at the respective charging station. A connector of the charging station can be reserved in the charging station data sheet under Charge control/Reserve charge point until a certain time. If you want to cancel the reservation early, you can do so in this tab by clicking on the red X in the "Status" column.

 

Logs

 

In this tab, you see the communication log data that the station sends to the back-end. These, like the error messages, are hardware-dependent. be.ENERGISED prepares the log data to such an extent that they are somewhat easier to understand and read.

Filtering by individual and multiple message codes is possible.

 

You can view the log data by clicking on ‘Details'. In the log above, an attempt was made to charge using an RFID card that does not have a Tag-ID. Since it is not possible to check whether this card is authorized to charge at the station without a Tag-ID, it was rejected. It also indicates that the charging process was not a roaming customer and all other values were either not sent from the station or could not be received.

Fundamental changes to the logs can be made in the Settings tab.

 

Communication logs

Here you can view, in a somewhat detailed, unprocessed form, the log data sent from the charging station to the backend.

 

OCPP Export

In the OCPP Export tab you have the option to export the OCPP data logs, for up to three months. Since the data is very extensive, the maximum selection is 30 days. 

To start a new export click on Export. You can now define the time period to export. Please note, the maximum amount allowed for each export is 1 month. The export process can take some time. Once the export is marked as finished, you can download the json file by clicking the Download button.

 

The OCPP export function is only available for charging stations that are connected via websocket Broker. Further information about the Broker connection can be found here.

 

History

 

Here you can store any information, failures, notes, etc. about the charging station.

 

 

 

Tickets

 

Here you can assign tasks to other users, who in turn will be informed by e-mail.

 

Statistics

Here you can view simple statistics on your charging infrastructure. Predefined choices are: Number of charges and the average charges per day, charge quantity in kWh and the average charge quantity in kWh. The last six months are listed.

 

Settings

 

Here you can see how your charging station is configured. If you want to make changes you can also do so here.

A few recommendations from has·to·be: Heartbeat interval: 1800 seconds the "sign of life" of the station MeterValueSampleInterval: 900 seconds Meter reading during a charging process ClockAlignedDataInterval: can be set to 0 Counter reading if no charging process takes place Endpoint/CentralSystemAddress/OCPP Server URL: "Any" PLEASE be careful! If something is changed here, the backend can never find the station again. Settings where it is recommended you contact the ChargePoint be.ENERGISED support team for assistance: OCPP: HEARTBEAT INTERVAL: 1800 Interval in seconds in which a charging station sends heartbeats. This is a standard value, which can be overwritten for each charging station. OCPP: OFFLINE INTERVAL FOR CHARGING STATIONS: 240 Time period in minutes in which a charging station is to be displayed as offline

 

Maintenance window

 

Click on "Add new maintenance window":

 

The function of the maintenance window is only visible if you have activated one of the two service packages: 360.SUPPORT or Chargepoint.OPERATION.

 

 

All connectors

Specifies whether all charging connectors are affected by the maintenance work. If yes, you can set this field to ON. This also makes the field below disappear, where you can select individual charging connectors.

 

Connectors

Here you can select specific charging connectors that are affected by the maintenance work. Multiple selection possible.

 

Error code and vendor code

If no error or manufacturer codes are defined, no errors are further escalated during the maintenance work. If special error and manufacturer codes are entered, only these are not escalated via Chargepoint.OPERATIONS, but all other error and manufacturer codes are. 

 

Start of maintenance

Enter the start time of the maintenance window here. You can use the calendar function for this, or enter the time manually. The correct format is DD.MM.YYYY 00:00.

 

End of maintenance

Enter the end time of the maintenance window here. You can use the calendar function for this, or enter the time manually. The correct format is DD.MM.YYYY 00:00.

 

Lock connectors

If you set this field to ON, the respective charging connectors will be permanently locked during the maintenance window. This is also visible when you move the cursor over the connector. "Maintenance window" is then displayed as the user so that you can trace the blocking back to the maintenance window that has been set.

 

After expiration or by clearing the maintenance window, the connector is unlocked again. However, you can also permanently unlock it via the station management, should it be necessary for any reason. Permanent locking and unlocking can be tracked in the charging station data sheet in the "Scheduled jobs" tab. 

 

Cards allowed to charge

Here you can select from a list of authentication media which are stored in your instance and which should still be able to charge at the charging station during the maintenance period.

 

Comment

In this field you can enter further information about the maintenance window.

 

A maintenance window can be edited or deleted. Otherwise, maintenance windows are automatically terminated after the defined period.

 

A maintenance window has no effect on the "Errors" tab of a station. All errors are still entered there, it is only displayed if the error occurred during a maintenance window or not. The error messages in the station data sheet are displayed as usual and have the additional "Yes" in the Maintenance window column if a maintenance window is active.

 

Diagnostics

 

Via the menu Station management/Get charge point diagnostics you can request diagnostic data of your station. The exact content and file format of the diagnostic data vary depending on the hardware manufacturer.

Your diagnostic data is then available for download in the Diagnosis tab. Creating the diagnostic file can take a few minutes.

 

Interfaces

 

You have the option of activating individual interfaces for each charging station. This enables you to transmit real-time data from the charging station to portals and other systems. It is not necessary to have an active be.ENERGISED Community to use these interfaces.

Please note that if you want to use the has·to·be map data service, at least the interface "GeoJSON" is activated to display this station on the map.

The data is made available in the system according to the following pattern:

• General POI data is sent to the data services every night between 02:00 and 05:00 if the data services do not query the data independently.
• Live data is usually distributed to the downstream POI systems approx. 30 seconds after the status message arrives.

The presentation and transfer of the data is handled by the various providers individually. A configuration of the external interface in be.ENERGISED does not mean that there is an obligation on the part of the third party provider to accept POI data. Furthermore, has·to·be has no influence on the representation of the data in the map systems of the third-party providers.

If you are not satisfied with the presentation of your station information on the data portal of a third-party provider, please address the request for correction directly to the provider. has·to·be has no influence on the presentation of the data on third-party sites.

Please also note the following information about how data are provided to third party service providers:

• Charging station data forwarded to third parties are usually checked and edited by those providers. Therefore, it can take up to 2 weeks until your charging stations are displayed on all configured portals.
• If an interface is deactivated, this does not mean that it is automatically removed from the respective portal. In this case, the provider is simply no longer provided with updated information. If you want to remove a charging station from a directory, please contact the provider directly.
• A provider can also receive basic information about charging stations from other directories or from other systems. For example, charging stations with roaming-functionality via Intercharge are usually already available in different directories, as the respective providers use the data from the Intercharge network. The deactivation of the interface has no influence on the presentation of data with these providers.

 

Marketing

You have the option of storing marketing information for your charging station(s). This is text and image material which will be used in the Mobile Apps and in connection with roaming.

 

On-site contact person

Enter a person or company here who can be contacted regarding the charging station if necessary. This is usually the charging station owner.

 

Hotline and support phone number

Enter a phone number here, which the users of the charging station can contact, should problems occur during charging. Please enter the phone number in the format +43 6452 2120010.

 

Displayed status

Here you select how the charging station should be displayed in the backend, portals and apps. If your charging station is not displayed correctly, first check the settings in this field, as they will overwrite the status.

 

Parking fee for the charging station

Here you can pass on the information whether it is possible to park for free at this charging station.

 

Please fill in all fields and enter your information in at least in German and English.

 

 

Please enter information about the payment options such as credit cards, PayPal etc.; however, please do not enter any tariff information here. If you create your own tariffs in the be.ENERGISED backend, please enter your price information in the marketing information in the cost rate tariff (Video only in German available).

 

Roaming

Here you have the possibility to provide information about your charging station to roaming partners. Please note that setting these items to YES, with one exception (please see below), has no effect regarding activation at the charging station. These fields are only used for information transfer. 

ATTENTION: The exception to this is the "Deactivation of direct payment page" field. If you set this field to YES, it is not possible to charge at your charging station using direct payment via the Direct Payment Page.

 

Settings for roaming not correct - warning message

If you have activated a roaming service and subsequently make changes to the data that would affect correct roaming via this roaming partner, you will be informed before saving that this change will deactivate the roaming service.

 

For the following roaming partners, the fields listed are mandatory fields. If one of these fields is subsequently deleted, you will receive a warning message.

 

be.ENERGISED community

Charging station data sheet/Edit/Basic information

• Label or Public display name
• Address (Street, ZIP, City, Country)
• Latitude and Longitude

Charging station data sheet/"Marketing" tab

• On-site contact person
• Hotline and support phone number

Charging station data sheet/"Roaming" tab/Configuration of roaming services

• has at least one payment option selected 
• has at least one accessibility option selected 
• has at least one authentication option selected

Charging station data sheet/"Charge points" tab

• has at least one connector
• all connectors have a valid EVSE-ID
• all connectors have a connector type assigned
• all connectors have a "managed community rate" assigned

e-clearing.net (OCHP)

Charging station data sheet/Edit/Basic information

• Label or Public display name
• Address (Street, ZIP, City, Country)
• Latitude and Longitude

Charging station data sheet/"Marketing" tab

• Hotline and support phone number

Charging station data sheet/"Roaming" tab/Configuration of roaming services

• has at least one authentication option selected

Charging station data sheet/"Charge points" tab

• has at least one connector
• all connectors have a valid EVSE-ID
• all connectors have a connector type assigned

Intercharge (OICP)

Charging station data sheet/Edit/Basic information

• Label or Public display name
• Address (Street, ZIP, City, Country)
• Latitude and Longitude

Charging station data sheet/"Marketing" tab

• On-site contact person
• Hotline and support phone number

Charging station data sheet/"Roaming" tab/Configuration of roaming services

• has at least one payment option selected 
• has at least one accessibility option selected 
• has at least one authentication option selected

Charging station data sheet/"Charge points" tab

• has at least one connector
• all connectors have a valid EVSE-ID
• all connectors have a connector type assigned

MobiE

Charging station data sheet/Edit/Manufacturer/Model

• Manufacturer/Model assigned

Charging station data sheet/"Charge points" tab

• all conncetors have an OCPP identifier assigned

Charging station data sheet/"Roaming" tab/Mobi.E

• MOBI.E charge point identifier set

 

Operational management

 

Here you can activate additional services such as 360.SUPPORT and/or Chargepoint.OPERATION. In order to be able to activate these services, the corresponding rights must first be activated in the ‘Rights management’. If you are unable to do this, please contact our ChargePoint be.ENERGISED support team. More details about 360.SUPPORT can be found here.

 

Scheduled Jobs

The Scheduled Jobs tab gives overview of charging processes that are scheduled for an automated interruption or interruptions that have already been successfully completed.

This tab is only displayed if you have activated the function operating and opening hours.

 

Connection history

 

 

Code	Description
0001 - Server Reboot - Broker	The OCPP Broker was rebooted. A cleanup of the connection was done.
0000 - Unknown - Unknown	Unknown connection close was called (this indicates an error during the processing of the close reason).
1000 - Station disconnected - Station	The station has closed the connection.
1001 - Going away - Station	The station has closed the connection.
1002 - Protocol error - Station 1003 - Protocol error - Station 1005 - Protocol error - Station 1007 - Protocol error - Station 1008 - Protocol error - Station 1010 - Protocol error - Station	Protocol error during the websocket connection (not the ocpp traffic).
1006 - Abnormal Close - Station	Abnormally closed connection.
1009 - To big data frame - Station	Data frame was too big to process for the broker.
1011 - Protocol error - Broker	Unexpected error on the broker side which leads to a disconnect

 

This history is only available for charging stations which are connected over the Brocker via Websocket. Further information about the Brocker connection can be found here.

 

"Edit" button

Basic information

 

In the basic information of the charging station, you enter general information about it, such as the location or the name of the charging station. The following fields can be filled in here:

• Label: You can freely define the name of the charging station.
• Publicly display name: If the charging station is publicly accessible, use a name that is as comprehensible as possible for the end user (e.g. Hotel XYZ 1 or Company XYC quick charger 2).
• Serial: The serial number of the charging station should normally be set automatically. An entry on your part is not necessary here.
• Latitude: The latitude data are automatically set after entering the location information (Street, Zip, City, Country) and then save.
• Longitude: The longitude data are automatically set after entering the location information (Street, Zip, City, Country) and then save.
• Street: Enter street name
• ZIP: Enter ZIP code.
• City: Enter city.
• Country: Enter country.
• Technician: Select the person (user) who is to be informed automatically by email in the event of a charging station error and is responsible for troubleshooting.
• Owner: The operator of the charging station is already set automatically.
• Station type icon: Select whether the charging infrastructure in question is a charging station with or without attached cable or a wallbox with or without attached cable.

 

Time settings

In this item you define the operating and opening hours at your charging station. You can find more detailed information here.

 

Order information

In the order information, you can enter data on commissioning, installation and other information. Except for the "Decommissioning date", the fields are for information purposes only. The following fields can be filled in:

Order no.: Here you can enter your internal order number for this charging station.

Prod. order no.: This field can be filled with the production order number.

Analytic account: Here you can enter the cost center for the commissioning of the charging station.

Installation date: Here you can enter the date on which the charging station was installed.

Commissioning date: Vermekrne here the date when the charging station was officially commissioned.

Decommissioning date: ATTENTION! This field affects the display of the charging station. Once the entered date has been reached, the charging station will be permanently deleted and can no longer be connected to be.ENERGISED with the original Chargepoint Identifier.

Note the following points in this regard:

• When the decommissioning date is reached, the charging station is permanently deleted from be.ENERGISED.
• A deleted charging station will no longer appear in your charging station list. The charging station data sheet can be called up via a past charging process at this station, but is only used to provide information about when the station was deactivated.
• It is still possible to make settings in this data sheet. However, we do not recommend doing so, as this has no effect for deleted charging stations.
• Deleted charging stations cannot be reconnected to the backend with the same Chargepoint Identifier.
• If a charging station has been accidentally deleted, there will be a cost associated with restoring it. In this regard, please contact the ChargePoint be.ENERGISED Support via the request form.
• Deleted charging stations no longer appear in be.ENERGISED, nor in other applications such as apps and portals provided by us.

 

Manufacturer/Model

 

Choosing the right charging station model is an important step in the configuration of your charging station.

You can select the correct model in the station data sheet under Edit/Manufacturer/Model. When selecting the model - if known - pay attention to the correct article number. Finally, click on the blue "Save" button in the input window to save the entry.

 

Connectors

This is a shortcut to the edit menu of the respective connector. See the explanation above.

 

Connectivity

 

The "Connectivity" item is purely for information purposes. Here you can see, for example, the communication type of the charging station (should always be "OCPP over Broker"), the IP address of the charging station or the HeartBeat interval.

The item "Use monitoring" has an effect on the displayed status of the charging station. More details can be found in this article.

Changes in other fields have no effect. You can NOT change the connection type of the charging station here.

 

Add charging station to a station group

Via the charging station data sheet, you also have the option of assigning your station to a station group that you have created.

 

Please note that for the creation of a station group the corresponding rights are necessary. Not every be.ENERGISED license has access to these rights. Therefore, check whether your license includes the respective right and whether you have to enable it for your user group, if necessary. More information about the general rights management can be found here.

 

A station group can be created via Infrastructure/Settings/Station groups.

 

By clicking on Add station group you will then have the possibility to enter the name of the new station group and create it.