The plausibility monitor for charging processes

With the plausibility monitor, be.ENERGISED provides a function that automatically detects faulty charging processes and reports non-plausible data to the charging station operator. This means your has·to·be support team can react proactively to errors, incorrect bookings and implausible data and possible issues are caught before they become apparent to the end customer.

The plausibility monitor is always active and is automatically applied to all charging processes performed. You can find the plausibility monitor settings under the menu item Infrastructure/Charging processes/Plausibility monitor/Settings.  

The plausibility monitor contains various verification features that can be applied to charging processes that have been carried out.

You currently have the option to activate the following features in your system:

INCORRECT TIME INFORMATION

This function checks if the timings of the charging process are credible. This can either be end counter times or non-plausible time data for the start time. You have the option to activate or deactivate this feature. If you activate this plausibility check, implausible loading processes are listed in the dashboard of the plausibility monitor accordingly.

INCORRECT METER VALUE

The system checks whether the signed measured values for the charging processes were correctly transmitted from the hardware. More information about the signature data can be found here.  

CHARGING TIME EXCEEDED

You can define the maximum time in minutes that a charging process should take. If this time is exceeded, the loading process is flagged. Please note, the charging process will not end automatically

POWER CONSUMPTION EXCEEDED

If the maximum amount of energy you have set is exceeded, the charging process is flagged for verification. Here again, you have the option of specifying the maximum amount of energy next to maximum energy in kWh. 

MAXIMUM POWER CONSUMPTION FOR CHARGING CONNECTOR 

You can configure each connection type at a charging station according to its properties. To do this, please go to the charging station data sheet/charging stations. You can find more information about the charging connections here.

be.ENERGISED provides all necessary settings and metrics for this purpose. If the amount of energy theoretically possible for this charging port is exceeded, the process is flagged for verification. You have the option of entering a specific percentage allowance for this.   

MAXIMUM COSTS EXCEEDED

If the maximum fee for a loading process is exceeded, this is also flagged. You can define the maximum cost accordingly.

RFID DISTANCE CHECK

This feature checks for the likelihood of successive uses of the identification medium. e. g.: A customer charges using an RFID card at 17:00 in Hamburg. One hour later, the same RFID card is used for charging in Rome. Since this is highly unlikely, the charging process is held in the plausibility monitor for verification.

INVALID SIGNATURE

The system checks whether the signed measured values for the charging processes were correctly transmitted from the hardware. More information about the signature data can be found here.  

MINIMUM ENERGY VALUE

This plausibility monitor check will flagged a charging process whenever the power consumption is less than the minimum required.

CONNECTOR IS SET IN CHARGELOG

This plausibility monitor check will flagged a charging process whenever the cp connector is not set.

INVALID TAXES

This plausibility monitor check will flagged a charging process whenever the chargelog does not contain taxes attached to it.

SEND ONLY VALID CDRS TO ROAMING PARTNERS

If you activate this function, the system automatically checks the validation status before sending CDRs to the roaming partners.    

SEND NOTIFICATIONS TO E-MAIL

You can have all alerts about possible faulty charging processes sent by e-mail to a customizable e-mail address. This way you will be proactively informed about possible faulty data. 

LANGUAGE FOR NOTIFICATIONS

Here you have the option to set the language for the notifications about faulty charging processes. Simply select the required language from the menu.