With the plausibility monitor for charging processes, be.ENERGISED provides a technology that automatically detects faulty charging processes and automatically reports implausible data to the charge point operator. This allows errors and problems to be detected before they become accessible to the end user. Your has·to·be-support team can thus proactively react to errors, incorrect bookings and improbable data.
The plausibility monitor is always active and automatically applied to all loading operations. The plausibility monitor settings can be found in the menu under Infrastructure/Charging Processes/Plausibility Monitor/Settings.
The plausibility monitor includes various test mechanisms which are applied to each charging process performed. This avoids the possibility of excessive charges to the end customer at the end of the month.
You can currently enable the following mechanisms in the system:
Incorrect or implausible time
This function checks whether the charging process is plausible or not. It can also detect not plausible start times.
Faulty or not plausible counter stands
If the reported end counter reading is less than the starting value or if the values are not implausibly high, then the system will check the signals and charging process data for validation.
Exceeding a maximum allowable charging time
You can define a maximum time in minutes, that a maximum load should take. If this amount is exceeded, the charging process is tagged. However, the charging process is not terminated automatically.
Exceeding a maximum amount of energy
If the maximum energy quantity you have set is exceeded, the charging process is marked for verification.
Exceeding the amount of energy configured on the charging port
You can configure each port type at a load location according to its properties. Be.ENERGISED provides all necessary settings and metrics. If the energy quantity theoretically available for this charging connection is exceeded, the process is reported for verification.
Exceeding the maximum charge per charging process
If the maximum charge for a charging process is exceeded, this is also marked for verification. The maximum costs can be set by you accordingly.
RFID Distance check
The plausibility between two consecutive charging stations by the same user identification mediums are checked e.g.: A customer loads with an RFID card at 17:00 in Hamburg. One hour later, the same RFID card is used in Rome; as this is highly unlikely, the loading process goes into the plausibility monitor.
Alarming information by mail
You can send all alerts for possible faulty charging processes by e-mail to a freely definable e-mail address. This proactively informs you of any possible incorrect data in a timely way.
Language for alerts
You may choose your preferred language for alerts.