How does the prepaid system of be.ENERGISED work?

has·to·be provides with be.ENERGISED PAYMENTS a fully-fledged and fully automated payment service for your charging operations. The system allows you to provide your end customers with a prepaid system to automate not the entire payment process. With be.ENERGISED PAYMENTS, all payment transactions and payment service provider contracts are processed via the has·to·be payment system. As a provider of charging solutions, you can utilize an extensive portfolio of payment services, but you are not obliged to have contracts with any of those individual credit card companies. All payments made by end users are aggregated by be.ENERGISED PAYMENTS and transferred, in a single transaction, to your account at the end of the month. has·to·be guarantees all payments, which means that you can offer your services without any financial risk.

The entire process with respect to prepaid accounts is as follows:

• The end customer registers to use your station(s) via a mobile App or a customer portal and activates a new be.ENERGISED PAYMENTS prepaid account.
• Subsequently, the customer has the possibility to use a variety of different payment methods to load funds into the prepaid account. Upon making a deposit, the customer receives a receipt from has·to·be; the amount is available to use right away.
• The customer can then load at your charging stations. With each successful charging process, the account balance of the prepaid account is automatically debited. If no credit is available, the charging process is rejected.
• At the end of the month, the customer receives an invoice from your company; (this is of course automatically prepared and issued via be.ENERGISED). The customer then receives the payment confirmation, stating that the amount of electricity has been paid from their prepaid account.
• The customer is immediately informed if the credit balance of their account is insufficient. Then they have the option to recharge the account with a specified amount and thus ensure continuous use at your station(s).
• As the operator, your account will be credited soon after, with the respective invoice amounts issued.

Currently, be.ENERGISED PAYMENTS offers can be topped up using  the following payment methods:

• VISA
• MasterCard
• PayPal
• Bank transfer/transaction
• TWINT
• PostFinance Card

be.ENERGISED PAYMENTS services are currently available in the following currencies:

• EUR
• CHF
• GBP
• SEK