This feature is currently only available for the Payment Gateway subscription, White Label eDriver.APP subscription and Business Premium subscription. If you are unsure which subscription you have, you can contact your sales contact at any time.
From now on, if you have one of the above-mentioned subscriptions, you have the possibility to manually trigger the payment process again, or more precisely, the payment capture process for invoices in "Open" status via be.ENERGISED.
- own payment service provider
- Payment Gateway, White Label eDriver.APP or Business Premium License
- The right "Collect invoice amount" in the rights management is activated
- The invoice has the status "Open"
This makes it possible to try again for invoices where the amount could not be collected initially.
In the first step, to use this feature, the corresponding right must be activated in the rights management in be.ENERGISED.
Under User administration/Groups/Group list you can create new groups and manage already existing groups by clicking on the "Rights" button of the corresponding group.
In the "Finances" tab you will find the "Capture amount" right, which must be activated.
Afterwards you have the additional point "Capture amount" under "Further actions" under Finance/Record-keeping/Invoices for invoices with the status "Open". This can be used to trigger the collection of the amount via the payment service provider again.
Version: 2023-06-22 09:57:07 UTC