Time zones and timestamps in be.ENERGISED

Questions keep arising in the area of charging processes, the associated log entries and other time stamps as to which areas in be.ENERGISED are affected by which time zone settings. In the following article you will find details about these settings.

Where in be.ENERGISED can time zones be set?

System time zone
This setting was defined when your be.ENERGISED account was created, and usually corresponds to the time zone in the country where your company is located. This time zone cannot be adjusted by you and affects the display of most of the time information in be.ENERGISED.

Charging station time zone
This setting only affects the charging station and is used, for example, to display the correct time stamp in invoices. However, the time information in charging processes depends on the system time zone.

Entity time zone
This time zone affects invoicing and credit memo creation, so that charging transactions are taken into account for the correct invoicing and credit memo run.

Timestamps in be.ENERGISED

1. Charging process data sheet/ Common information

Fig.1: Example charging process, Finland

In be.ENERGISED under Infrastructure/ Charging processes/ Process list or in the charging station data sheet under "Charge logs", you can access the so-called charging process data sheet by clicking on the data sheet icon of the respective charging process. There you will find more detailed information about this charging process. 

In the tab "Common information" you can see the start and end time of the charging process. These always correspond to the time zone that has been defined for your be.ENERGISED access (company location). 

2. Logs

Fig.2: Charging process data sheet/ Related log entries

Fig.3: Charging station data sheet/ Logs

In the "Logs" you see the log data that the station sends to the backend. be.ENERGISED prepares the log data so that they are somewhat easier to understand and read compared to the communication logs.

For the log entries, the time format also corresponds to the local time according to the time zone set for your be.ENERGISED access.

3. Communication logs

Fig.4: Charging station data sheet/ Communication logs

In the charging station data sheet in the "Communication logs" tab, the time stamp of the log entries is always based on UTC. 

4. Plausibility monitor/ Errors/ Maintenance windows/ Reservations/ History/ Scheduled jobs

The following are other examples in be.ENERGISED that are determined by the system time zone.

Fig.5: Plausibility monitor

Fig.6: Charging station data sheet/ Errors

Fig.7: Charging station data sheet/ Maintenance window

Fig.8: Charging station data sheet/ Reservations

Fig.9: Charging station data sheet/ History

Fig.10: Charging station data sheet/ Scheduled jobs

For more details on the log entries in the charging station data sheet, see this article.